BALLARAT SOLAR COMPANY • Ballarat & Central Highlands Ops

Automated Solar Enquiry & CRM Engine

End-to-end automation connecting Pipedrive CRM, scheduled 3-minute welcome timers, an interactive multi-step property form, and SolarPlus automated proposal generation & quote approvals.

Open Operator Control PanelLaunch Customer Form Demo

Complete Automation Flow

Fully responsive, closed-loop automation matching all business rules:

1

Lead Inbound & 3-Min Timer

When lead arrives, Pipedrive deal is created in Inbound Leads. A 3-minute delay timer is armed. When the timer fires, welcome email is sent with tokenized customer form link.

2

Interactive Multi-Step Form

Interactive multi-step property form: Postcode, Property Type, Roof Type, Single/3-Phase supply, Bi-monthly bill slider ($100-$1,500), EV plans, and “Do you need finance?”

3

Pipedrive → Ready to Quote

Upon submission, Pipedrive deal is updated with all custom fields and moved to Ready to Quote. Pending reminder emails are cancelled automatically.

4

SolarPlus Contact & Quote

Details are passed to SolarPlus: contact & project are created. When quote is sent via SolarPlus, webhook automatically advances Pipedrive deal to Quote Sent.

5

Quote Approved • Won!

When customer approves quote in SolarPlus, webhook is caught and deal in Pipedrive automatically transitions to Quote Approved (Won)!

6

Drip Reminders → Stale Leads

If form is NOT updated, automated reminders are dispatched (24h, 48h, 72h). If no response after threshold, deal is automatically moved to Stale Leads.

⏱️ 3-Minute Welcome Queue

Engine calculates exact 3-minute delay. Live countdown in dashboard with 1-click test triggers.

📊 Full Control Panel

Kanban pipeline board, lead directory, live audit trail, and instant test benches.

⚡ Ballarat & Central Highlands Ready

Tailored regional routing for Ballarat East (12/102 Fussell St) and Central Highlands / Western VIC.